Effective Date: 09/21/2024
Welcome to the 7 Ocean Express website (sevenoceanexpress.com). Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and protect your personal information.
1. Information We Collect
We collect personal information when you interact with our website or contact us, including but not limited to:
- Contact Information: Name, phone number, email address, and physical address.
- Appointment Details: Information regarding your medical transportation needs, including pickup and drop-off locations, appointment dates, and times.
- Payment Information: If applicable, payment details for services provided.
- Usage Data: Information about how you use our website, including IP addresses, browser type, and pages visited.
2. How We Use Your Information
We use the information collected for the following purposes:
- Service Provision: To schedule and manage your transportation services.
- Communication: To respond to inquiries, provide customer support, and send updates about your appointments.
- Improvements: To enhance our website and services based on user feedback and usage data.
- Compliance: To comply with legal obligations and regulations.
3. Sharing Your Information
We do not sell or share your personal information with third parties, except in the following cases:
- With Your Consent: We may share information with others if you give us explicit permission.
- Service Providers: We may share information with third-party service providers who assist us in operating our business, such as billing or technical support.
- Legal Requirements: We may disclose information when required by law, such as in response to a subpoena or court order.
4. How We Protect Your Information
We implement various security measures to protect your personal information, including encryption, secure servers, and restricted access to personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
You have the right to:
- Access and Update: Request access to the personal information we hold about you and update or correct any inaccuracies.
- Opt-Out: Opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or contacting us directly.
- Delete: Request the deletion of your personal information, subject to certain exceptions required by law.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our site and improve its functionality. You can disable cookies through your browser settings, but some features of the site may not function properly as a result.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
7 Ocean Express
2111 Avenue Z, Brooklyn, NY 11214
Phone: 718-714-1414
Email: info@sevenoceanexpress.com
Thank you for choosing 7 Ocean Express. Your privacy is our priority.